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Getting Started

Go from zero to collecting voice feedback in under five minutes — create a prompt, install the widget, and you're live.

By the end of this guide you will have a prompt collecting voice and text feedback from your visitors. The whole process takes about five minutes.

Prerequisites

You need a Voiseback account with an active subscription. Sign up if you haven't already.

Create a prompt

Prompts are the questions your widget shows visitors. A default project is created when you sign up — open Prompts in the sidebar and click New Prompt:

  1. Enter a Title (internal reference only — visitors never see this) and a Question text that visitors will see, e.g. "How has our product helped you?"
  2. Set a Trigger pattern to control which pages this prompt appears on:
    • * — all pages
    • /pricing — exact page match
    • /blog/* — all pages under a section
  3. Optionally record or upload a voice note that plays when the widget opens, making the experience more personal.
  4. Toggle the prompt to Active.

Write contextual prompts

Instead of a generic "Any feedback?", ask something specific to the page — "Is our pricing clear?" on your pricing page, "How was the setup process?" on your onboarding flow. See Creating Prompts for advanced configuration.

Install the widget

There are two ways to collect feedback — embed the widget on your website or share a standalone feedback link. Both feed into the same project and can be used simultaneously.

Embed on your website

Go to Integrate → Install Widget in your dashboard.

  1. Add your domain to the Allowed Domains list. Adding your domain is recommended to prevent unauthorized sites from using your widget. If left empty, the widget works on all domains.
  2. Copy the embed code displayed on the page:
Your embed code
<script src="https://voiseback.com/widget.js" data-voiseback="YOUR_PROJECT_KEY"></script>

Paste the script tag into your site's HTML, just before the closing </body> tag. The widget appears automatically on pages matching your prompt's trigger pattern.

Testing on localhost?

Add localhost to your allowed domains to test during development. See Widget Installation for framework-specific guides and the JavaScript API.

Share a feedback link

On the same Install Widget page, you will find a shareable feedback URL:

Standalone feedback link
https://voiseback.com/feedback/your-project-slug

Share it anywhere — email signatures, social media, QR codes, or direct messages. Use the Active Prompt dropdown on the Install Widget page to select which prompt is displayed.

Verify it works

Visit your website (or open the feedback link) and confirm:

  • The widget button appears in the correct position (default: bottom-right), or the feedback page loads with your prompt.
  • Clicking the widget opens the feedback panel with your prompt question.
  • You can record a voice message and submit it successfully.
  • You can type a text response and submit it successfully.
  • Both submissions appear in your dashboard under Replies with AI transcription, sentiment, and category populated.

Next steps

NextCreating Prompts